Terms & Conditions
General Store Website Terms of Use
Who do these terms & conditions of use apply to?
Your access and use of this website, including any applications, online tools, or interactive media on this website (Website), are governed by these terms of use (Terms of Use). Please read these Terms of Use carefully before using our Website.
By using our Website, you agree that your use of our Website is subject to these Terms of Use.
Accuracy, currency, and completeness
We do not warrant the accuracy, currency, or completeness of any information or material including without limitation the text, graphics, logos, icons, images, and videos (Content) available on or through our Website as information may change without notice, delays in processing transactions may occur and information may not be applicable to your specific circumstances.
For example:
- Prices and colours of products may change, and all products are subject to availability.
- Variations to products may occur from time to time for various reasons.
- The colours of products viewed on this Website are intended as a guide only and actual colours may vary. The colours you see on this Website will also depend on your screen display and settings. We cannot guarantee that the colour you see on products on this website will accurately reflect the actual colour of the product.
- Description of products are summaries only and due to technical or human error, there is the chance that information may sometimes be recorded incorrectly.
We do not accept responsibility for any loss or damage you incur as a result of reliance on the accuracy, adequacy, or currency of information on this Website or through sites which may be accessed via this Website.
Security
No data transmission over the Internet can be guaranteed as 100% secure. Whilst we take all reasonable steps to protect information you provide to us through this Website, we do not warrant and cannot ensure the security of the information which you provide to us. Therefore, any information you provide to us is provided at your own risk.
When using this Website, you must take reasonable precautions to ensure you are not exposed to the risk of viruses, malicious codes, or other forms of interference which may damage your own computer, laptop, smartphone, tablet, or any other device or system you use to access this Website. We do not accept responsibility for any such interference or damage to your system or device which may occur as a result of accessing this Website.
Third-party content and Other Content
This Website may contain information which is provided to us by third parties or others. We retain the right to reject, edit, or remove any information a third party or other individual/organisation/business provides for display on this Website, however, we are not obliged to do so.
We do not warrant the currency, accuracy, or reliability of any information provided by a third party or other individual/organisation/business for display on this Website.
Linked Websites
This Website may contain links to other websites. Those links are provided by us for your convenience, and may not remain current or be maintained. Website links on this Website must not be interpreted as an endorsement, approval, or recommendation by us of the linked website or its content. We are not responsible for the content, security, or privacy practices associated with linked websites.
Our liability
To the extent permitted by law, we are not liable for:
- The reliance of any person on the information obtained through use of the Website;
- Any failure or delay of the Website to provide information or perform transactions requested;
- Unavailability of the Website and events beyond our control such as internet connection availability; or
- Other direct or indirect loss or damage however caused, including negligence.
Intellectual property
The intellectual property in the text, materials, graphics, and advertisements on this Website (including copyright in all text, graphics, logos, icons, sound recordings, software, trademarks, and logos) is the property of, or is licensed to, us and/or our affiliates/partners we work with. Although you may download the information on this Website for your personal, non-commercial use, you must not copy, reproduce, republish, frame, upload, post, modify, transmit, or distribute that information in any other way without our written consent.
Disclaimers and general conditions
You must not:
- Reproduce, duplicate, copy, sell, re-sell, adapt, transmit in any form by any process (graphic, electronic, or mechanical, including further copying, recording, or caching by a storage or information retrieval system, or download accelerator) or otherwise exploit any part of this Website for any commercial purpose; or
- Post or transmit to this website any illegal, threatening, abusive, defamatory, obscene, or indecent information or material of any kind, or encourage any other person to do so;
- Tamper with, hinder the operation of, or make unauthorised modifications to this Website;
- Knowingly post or transmit any virus or other disabling feature to this Website;
- Attempt any of the above acts or permit another person to do any of the above acts.
We reserve the right to amend these Terms of Use from time to time, and to edit or delete any material posted by you in infringement of these Terms of Use.
Your continued access to and use of this Website will be deemed as your acceptance of the version of these Terms of Use current at the time you access this Website. If you do not agree with these Terms of Use (including any amendments to these terms) you must not access or use our Website.
Jurisdiction
Unless otherwise stated, these Terms of Use are governed by the laws of New South Wales, Australia, and you unconditionally submit to the non-exclusive jurisdiction of the courts having jurisdiction there.
Privacy Policy
Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [website URL] (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Email Marketing, Text Message Marketing, and Notifications
By entering your email address and phone number at the checkout and initializing a purchase or by subscribing to our mailing list via our subscription form on our website, or a keyword, you agree that we may send you email or text message notifications (for your order, including abandoned cart reminders) and email or text message marketing offers. Email or text message marketing emails will not exceed 10 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving email marketing messages and notifications or text message marketing messages and notifications, you may use the unsubscribe link we provide you within any of our emails or text messages, or reply to the text message with the word provided (e.g. STOP) as directed in the text message as an instruction to opt out. You understand and agree that alternative methods of opting out, such as replying to the email, sending emails to any other email addresses, or replying to the text with any other word other than that which you are directed to, will not be accounted as a reasonable method of opting out. You can also contact us for more information. If you wish to opt out, please follow the procedure above.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we may maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to this Policy
We reserve the right to modify or amend this Privacy Policy at any time. Should any significant amendments occur, notification would be provided by publication on the Website. For further information about privacy, please refer to the Australian Privacy Commissioner’s website www.privacy.gov.au.
Cancellation Policy
We understand that there may be times when orders may need to be canceled, so we offer a 30-minute window between placing your order and when you may cancel your order. As we pride ourselves on super fast dispatch and shipping, and usually send out orders on the same day, we are therefore unable to cancel orders outside this 30-minute window.
Contact Us
For more information about our privacy policy, if you have questions, would like us to remove/edit your personal information or to make a complaint, please contact us via email at [Your Contact Email] or by mail using the details provided below: General Store, [Your Company Address], [City, State, ZIP Code], Australia.
You have the right to access the information that you provide to us. If you wish to access, modify, or remove any personal information that you have provided to us, please contact our Privacy Officer at [Your Contact Email].
Last updated: [Date]