Shipping Policy
Processing Time: Orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods & Delivery Times: We offer the following shipping options for orders within Australia:
- Standard Shipping: Delivery within 5-10 business days.
- Express Shipping: Delivery within 2-5 business days.
Shipping Rates:
- Standard Shipping: $5.99 or free for orders over $50.
- Express Shipping: $15.99.
Tracking Your Order: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
Shipping Restrictions: We currently ship to all states and territories within Australia. Please ensure that your shipping address is correct to avoid delays or lost packages.
Customs, Duties, and Taxes: All applicable customs fees, taxes, and duties are the responsibility of the customer. We are not responsible for any delays caused by customs clearance processes.
Lost or Damaged Packages: If your package is lost or damaged in transit, please contact our customer service team within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us: For any questions or concerns regarding our shipping policy, please contact us at [Your Contact Information]. We are here to help!
Feel free to customize this policy to better fit your store's specific details and requirements.